[7 Essential Tips] Fix PS5 Remote Play Not Working 2024

If you encounter an error message stating “Something went wrong” during your Remote Play session, it can be rectified by confirming that the Remote Play functionality is activated on your PS5, or by updating and rebooting your PS Remote Play application on your device.

Without any more ado, let’s delve into understanding the reasons behind these issues and explore the methods to troubleshoot the PS Remote Play Not Working issue.

ps5 something went wrong

Part 1: What is PS Remote Play?

PS Remote Play is a feature from Sony that allows PlayStation console games to be streamed and played on other devices over Wi-Fi. Here's a breakdown of what PS Remote Play offers:

  • Flexibility and Convenience: Play your PlayStation games on compatible laptops, smartphones, tablets, and other consoles, away from your main TV or even when you're not at home.
  • Real-Time Streaming: The service streams the video of the game from your PlayStation console to the secondary device, while control inputs from the secondary device are sent back to the console.
  • Setup Requirements: To use PS Remote Play, the PlayStation console must be configured for remote access, which includes enabling the feature in the console's settings. The secondary device needs the PS Remote Play app installed.
  • Internet Connection: Both the console and the secondary device must have an internet connection. A high-speed and stable connection is recommended for the best performance.
  • Controller Support: Various controllers are supported by PS Remote Play, including the DualShock 4 and DualSense controllers, depending on the device you're using for Remote Play.

Part 2: How to Fix PS5 Remote Play Not Working 2024

In essence, PS Remote Play enhances the PlayStation gaming experience by offering the freedom to enjoy gaming sessions from anywhere, on various devices, making it a versatile option for gamers on the go.

Top 6 Common Fixes 

1. Enable Remote Play and Network Connection

Kickstart your troubleshooting by ensuring Remote Play is active on your PS5. From your console's main screen, head to the Settings, pinpoint Remote Play settings, and enable this feature to set the stage for remote gaming adventures.

      1. Power on your PS5 and navigate to the main screen.
      2. Go to the Settings menu, represented by the gear icon.
      3. Scroll down to System and select Remote Play.
      4. Toggle the Enable Remote Play option to 'On'.

Note: Ensure that your PS4 console is connected to the internet. The minimum required connection speed for Remote Play is 5Mbps for both upload and download.

2. Update Your PS5 Firmware

Stale firmware could be the culprit behind Remote Play malfunctions. Safeguard your gaming sessions by updating your PS5’s firmware. Navigate through Settings to System, and select System Software Update to begin the upgrade, keeping your system in prime condition for Remote Play.

      1. Return to the Settings menu.
      2. Select System followed by System Software.
      3. Choose System Software Update and Settings.
      4. Click Update System Software and follow the prompts to download and install any available updates.

Note: Keeping your system updated is crucial for compatibility and security. Outdated firmware can lead to a host of issues, including Remote Play malfunctions.

3. Reset Your Remote Play Connection

At times, a simple reset of the connection between your gaming console and the Remote Play device does the trick. Dive into the System menu’s Remote Play settings, clear past connections under Connection History, and reinstall the Remote Play application on your preferred device to ensure a clean slate.

      1. In the PS5 Settings, navigate to System and then Remote Play.
      2. Select Connection History.
      3. Choose to clear all connection histories.
      4. On your Remote Play device, uninstall and then reinstall the Remote Play app.

Note: This process refreshes the connection between your PS5 and the Remote Play device, potentially resolving any lingering connectivity issues.

4. Adjust Your Device’s Anti-virus and Firewall Settings

Don’t let firewalls or anti-virus programs unintentionally blockade your Remote Play experience. Briefly deactivate these protections to ascertain if they’re the issue. Modify firewall configurations to favor Remote Play, safeguarding your gaming from unwanted interruptions.

      1. Temporarily disable any firewall or anti-virus software on your Remote Play device.
      2. Attempt to connect via Remote Play again.
      3. If successful, adjust your firewall or anti-virus settings to allow Remote Play, then re-enable the security software.

Note: Security software can sometimes interfere with Remote Play by blocking necessary connections. Adjusting these settings can ensure Remote Play operates smoothly.

5. Optimize Your Network for Remote Play

A robust, swift internet connection is the backbone of effective Remote Play. Assess your connection via the Network Settings and conduct a Test Internet Connection to verify its strength. Aiming for at least 5 Mbps is advisable, though more is preferable for the smoothest gameplay.

      1. On your PS5, go to Settings and then Network.
      2. Select Test Internet Connection to evaluate your network's speed and stability.
      3. If your speed is below 5 Mbps, consider upgrading your internet plan or optimizing your Wi-Fi setup for better performance.

Note: A stable and fast internet connection is essential for Remote Play. Slow or unstable connections can cause significant performance issues.

6. Ensure Your Device Meets Sony’s Specifications

Last but not least, ensure your chosen Remote Play device is up to Sony's standards. Be it a PC, Mac, Android, or iOS device, cross-reference its specifications with Sony’s requirements to guarantee a hitch-free Remote Play venture.

PC Requirements
  • OS: Windows 10 (32-bit or 64-bit)
  • Processor: 7th Generation Intel® Core™ processors or later
  • Storage Space: 100 MB or more
  • RAM: 2 GB or more
  • Display Resolution: 1024 × 768 or higher
  • Sound Card: Required
  • USB Port: Required
Mac Requirements
  • OS: macOS High Sierra, macOS Mojave, macOS Catalina, macOS Big Sur
  • Storage Space: 40 MB or more
  • RAM: 2 GB or more
  • USB Port: Required
Any devices running on Android 12 or later.
Any device running on iOS 14.5 or later.

Note: Compatibility issues can arise if your device does not meet Sony's specified requirements for Remote Play. Ensuring your device is compatible is key to a smooth Remote Play experience.

Part 3: Best Alternative to Remote Play - Portable Gaming Monitor

If you're encountering persistent issues with PS5's Remote Play that can't be resolved through troubleshooting, a highly effective alternative is to consider the use of a portable gaming monitor.

This solution offers a direct and often more reliable connection to your PS5, bypassing the complexities and potential network-related issues. One of the Top-class choice is the Arzopa Z1FC 144Hz Portable Gaming Monitor. Here are the key features of this monitor:

  1. Display Specifications:
    • 16.1" IPS Display: The Arzopa Z1FC portable monitor boasts a 144Hz ultra-high refresh rate and a 1080P HD resolution. This combination ensures higher motion clarity and smoother gaming visuals.
    • 100% sRGB Gamut: Immerse yourself in stunning visuals with a display that covers the entire sRGB color space.
  2. Plug-and-Play Convenience:
    • No complicated setup required! As long as your device supports Thunderbolt 3/USB C 3.1, simply connect one USB cable to the screen and the other to your device. No additional downloads or configurations needed. 
  3. Portability and Versatility:
    • The Arzopa Z1FC is designed for gamers on the move. Whether you’re playing on your PS5Xbox, or any other compatible device, this portable monitor provides flexibility and convenience.
    • Take your games anywhere and enjoy stunning visuals on the go!

The Arzopa Z1FC Portable Gaming Monitor is currently priced at $109.99. 🎮📺


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