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Why Join Us?
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We offer no hassle 30-days returns.
We have warehouses in the USA, Germany and UK.
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Email: service@arzopa.com
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FAQ
Q1: The monitor won't power on when plugged in.
Make sure the cable is connected correctly and long press the power button(the one on top) for at least 3 seconds to turn it on. If the problem persists, please contact the after-sales service center.
Q2: The monitor displays “No Signal” and then enters power saving mode.
1.Ensure that your device is compatible with the monitor (specifically check the compatibility of the device).
2.Make sure that the connection method is correct (refer to the correct connection method for details). Then try connecting the monitor to a higher power source.
3.Replace the connecting cable or device, and confirm whether the problem lies with the device or the cable. If all have the same issue, please contact the after-sales team.
2.Make sure that the connection method is correct (refer to the correct connection method for details). Then try connecting the monitor to a higher power source.
3.Replace the connecting cable or device, and confirm whether the problem lies with the device or the cable. If all have the same issue, please contact the after-sales team.
Q3: Does the portable screen come with a built-in battery？
This portable monitor does not contain any battery. If the monitor appears to flicker or restart when adjusting the brightness or others, please check whether the power supply is sufficient for the monitor. It is recommended to use the power adapter that supports 5V/3A or above for power supply.